Returns & Exchanges
At Marc Gebauer, we strive for excellence in every piece, but if your purchase does not meet your expectations, you can return your items within 14 days of receipt. All returned luxury items must be in their original, unworn condition with all security tags and packaging intact.
Initiate Your Return
Log into our returns portal using your order number and email address to select the items you wish to send back and receive your return authorization.
Secure Packaging
Carefully place the items in their original luxury packaging and shipping box to ensure they are protected during transit; please include the original invoice.
Shipment Collection
Affix the provided prepaid shipping label to your package and drop it off at an authorized courier location or schedule a pickup through our logistics partner.
Inspection and Refund
Once our quality control team verifies the condition of the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing